
Workforce Strategy
Caryn Ciaio
Senior Advisor, Agile Org Systems & Workforce Strategy
Caryn is a former Chief Human Resources Officer with more than 20 years of experience leading people strategy, workforce planning, and enterprise transformation across public and PE-backed healthcare and insurance organizations.
Caryn Ciaio is a strategic people and business operations executive with more than 20 years of experience leading people, culture, and transformation initiatives across public and private equity-backed organizations. A trusted advisor to executive leadership teams and boards, she aligns people strategies with business priorities to strengthen organizational performance, accelerate growth, and create long-term value.
Most recently, Caryn served as Chief Human Resources Officer at CareCentrix, a 1,500+ employee healthcare organization, where she led the company's people strategy and oversaw Human Resources, Learning and Development, Workforce Management, and Internal Communications. She advised the CEO and executive team on workforce strategy, organizational effectiveness, succession planning, and enterprise transformation, and her culture and engagement work earned six consecutive Great Place to Work and Top Workplace recognitions.
Caryn directed people-related due diligence, integration, and change management across multiple transactions, including the acquisition of CareCentrix by Walgreens Boots Alliance, preserving key talent and maintaining engagement through the transition. Earlier, she spent nearly 13 years at Anthem, including serving as Chief of Staff to the Head of Enterprise Claims and Northeast Operations, supporting more than 5,000 onshore and offshore employees and partnering with operations, finance, and HR leaders to improve workforce optimization, productivity, and cost efficiency.
Her expertise spans enterprise transformation, organizational design, workforce strategy, talent management, leadership development, total rewards, and M&A integration. She brings a data-driven mindset and a practical approach to translating complex challenges into actionable solutions that deliver measurable results.
Caryn holds a Bachelor of Science in Industrial and Labor Relations from Cornell University and a Master of Professional Studies in Human Resources from Stony Brook University. She is certified as a Senior Professional in Human Resources (SPHR) and a SHRM Senior Certified Professional (SHRM-SCP).
Credentials & recognition
- Former Chief Human Resources Officer, CareCentrix
- B.S. Industrial and Labor Relations, Cornell University
- M.P.S. Human Resources, Stony Brook University
- SPHR and SHRM-SCP certified
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